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Privacy Policy

Effective Date: June 19, 2026

PBJ Food Corp (“PBJ Food Corp,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit shopkeyfood.com, sign up for our marketing communications, or interact with our website.

This Privacy Policy applies to the website operated for PBJ Food Corp and its affiliated Key Food store locations.

1. Information We Collect

We collect information that you choose to provide to us through our website, including:

  • Email address

  • Phone number, if provided through a newsletter or marketing signup form

  • Marketing consent preferences, including email or SMS/text message opt-in selections

We collect this information when you sign up to receive newsletters, promotional emails, coupons, offers, or SMS/text marketing updates.

We do not sell products directly through our website, and we do not collect payment information through the website.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, pixels, tags, and similar technologies. This may include:

  • IP address

  • Browser type

  • Device type

  • Pages viewed

  • Time spent on the website

  • Referring website or source

  • Interactions with website forms or buttons

  • General location information based on your device or IP address

We use tools such as Google Tag Manager, Google Analytics, Google Ads conversion tracking, and the Meta Pixel to help us understand website activity, measure marketing performance, improve our website, and deliver more relevant advertising.

3. How We Use Your Information

We may use the information we collect to:

  • Send newsletters, offers, promotions, and store updates

  • Send SMS/text marketing messages when you have provided consent

  • Manage and improve our marketing communications

  • Measure website performance and user engagement

  • Understand which ads, campaigns, or website pages are effective

  • Create advertising audiences, including remarketing and customer match audiences

  • Show relevant ads on platforms such as Google, Facebook, and Instagram

  • Maintain the security and functionality of our website

  • Comply with applicable laws and regulations

4. Email and SMS Marketing

If you sign up for email marketing, we may send you promotional emails, newsletters, coupons, store updates, and other marketing communications.

If you sign up for SMS/text marketing, we may send you promotional text messages only after you have checked a box or otherwise provided consent to receive such messages. Message and data rates may apply. Message frequency may vary.

You may opt out of email marketing at any time by clicking the unsubscribe link in our emails.

You may opt out of SMS/text marketing at any time by following the instructions included in our text messages, such as replying STOP, or by contacting us at marketing@keyaom.com.

5. How We Use Klaviyo

We use Klaviyo to manage our email and SMS marketing programs. When you sign up for marketing communications, your email address, phone number, consent status, and related engagement information may be stored and processed through Klaviyo.

Klaviyo helps us send marketing messages, manage subscriber lists, track message performance, and understand how subscribers interact with our communications.

6. Cookies, Pixels, and Tracking Technologies

Our website uses cookies, pixels, tags, and similar technologies to support analytics, advertising, website performance, and marketing measurement.

These technologies may be used to:

  • Remember certain website preferences

  • Understand how visitors use the website

  • Track conversions from advertising campaigns

  • Measure ad performance

  • Build remarketing audiences

  • Show relevant ads on Google, Facebook, Instagram, and other advertising platforms

The Meta Pixel may collect information about your activity on our website and allow us to measure and improve advertising on Meta platforms, including Facebook and Instagram.

Google tools, including Google Analytics, Google Tag Manager, and Google Ads conversion tracking, may collect information about website activity and advertising performance.

You can control cookies through your browser settings. You may also be able to manage advertising preferences directly through Google, Facebook, Instagram, and other third-party platforms.

7. Customer Lists and Advertising Audiences

We may use email addresses, phone numbers, or other information you provide to create advertising audiences on platforms such as Google and Meta. This may include uploading customer lists to help us reach existing customers, exclude existing customers from certain campaigns, or create similar audiences for advertising purposes.

These platforms may match the information we provide with their own users in accordance with their own privacy policies and advertising terms.

8. How We Share Information

We do not sell your personal information for money.

We may share information with service providers and advertising partners that help us operate our website, manage marketing programs, analyze website performance, send communications, and advertise our stores.

These may include:

  • Klaviyo

  • Google

  • Meta/Facebook/Instagram

  • Website hosting and technology providers

  • Marketing, analytics, and advertising service providers

We may also disclose information if required by law, regulation, legal process, or to protect our rights, safety, property, users, or business.

9. Third-Party Websites and Platforms

Our website or marketing messages may link to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or policies of those third parties.

Your use of third-party platforms such as Google, Facebook, Instagram, or Klaviyo-related forms may also be governed by those companies’ own privacy policies and terms.

10. Data Retention

We retain personal information for as long as reasonably necessary to provide marketing communications, maintain business records, comply with legal obligations, resolve disputes, and support legitimate business purposes.

If you unsubscribe or opt out, we may retain certain information to honor your opt-out request and prevent future unwanted communications.

11. Children’s Privacy

Our website and marketing programs are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.

12. Your Privacy Choices

You may have choices regarding the information we collect and how it is used.

You can:

  • Unsubscribe from marketing emails by using the unsubscribe link in our emails

  • Opt out of SMS/text marketing by replying STOP or following the instructions in our text messages

  • Contact us to request assistance with your marketing preferences

  • Adjust your browser settings to block or delete cookies

  • Manage ad preferences through Google, Facebook, Instagram, or other advertising platforms

To contact us about privacy or marketing preferences, email us at:

marketing@keyaom.com

13. Security

We use reasonable administrative, technical, and organizational measures to help protect the information we collect. However, no website, system, or transmission of information is completely secure, and we cannot guarantee absolute security.

14. Visitors Outside Florida

Our stores are located in Florida, but our website may be accessed by visitors from other states. If you access the website from outside Florida, your information may be processed in the United States.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make updates, we will revise the effective date at the top of this page. Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

16. Contact Us

If you have questions about this Privacy Policy or our privacy practices, you may contact us at:

PBJ Food Corp
519 S Orange Blossom Trl
Apopka, FL 32703

Email: marketing@keyaom.com